Privacy Policy

Privacy and Data Security Policy

Our Commitment to Your Privacy

VNeck Media is committed to respecting your privacy. This privacy policy applies to the VNeck Media websites and web-based platforms. Providing a secure environment where you can participate in online activities is important to us. This Policy discloses VNeck Media Incorporated (collectively, "We", "Us", "Our") privacy practices and expresses our commitment to keeping you informed of the information we collect and how it is used. We ask that you take time to read it carefully. We may update this Policy occasionally to reflect new uses, rules, regulations or technologies that impact your privacy. We recommend that users review our Policy routinely to view any changes.

Information Collection

You make the decision whether or not to proceed with any activity that requests personal information. Still, please be aware that you must provide the information requested to be able to complete certain transactions with VNeck Media.

Sometimes, such as when you register for a service, order a product, participate on our blog, request a free demo or make other inquiries, we will ask for specific information about you to provide that product or service to you. We will need certain personal information such as name, contact information, and billing information, including credit card numbers.

Please remember that when you submit information to a discussion group, blog, or other public forum, the information submitted will be deemed public and not considered confidential. You should be aware that any personal information you submit there can be read, collected, or used by other users of these forums and could be used to send you unsolicited messages. To request the removal of your personal information from our blog or community forum, contact us at [email protected] In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.


    We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at [email protected].

    We will send you service-related announcements on rare occasions when necessary. For instance, we might email you if our service is temporarily suspended for maintenance. Generally, you may not opt out of these communications, which are not promotional in nature. You can deactivate your account if you do not wish to receive them.

    In order to tailor subsequent communications to you and to continually improve VNeck Media’s offerings, we may also ask you to provide information regarding your personal or professional interests, demographics, past experience with VNeck Media products and services, and detailed contact preferences. However, we provide our users a choice as to whether or not they would like to receive these communications. Please see our Choice/Opt-Out section.
    Users may occasionally receive up-to-date information on products and services via our email newsletter. Again, out of respect for your privacy, we give users the choice to opt out of receiving these communications. Please see our Choice/Opt-Out section.
    We may also periodically conduct business and individual user surveys because they provide us with important information that helps us improve our products and services. Participation in such surveys is completely voluntary, and you, therefore, have a choice whether or not to disclose this information. Any personal information submitted in response to a survey will remain strictly confidential.
    VNeck Media and our marketing partners, affiliates, analytics, and service providers use technologies such as cookies, beacons, tags, and scripts to analyze trends, administer the site, track users' movements, and gather demographic information about our user base. We may receive reports on these companies' use of these technologies on an individual and aggregated basis.

    We use cookies in our shopping cart to remember users' settings (e.g., language preference), authentication, live chat, and analytics. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

    We use Local Storage, such as HTML5, to store content information and preferences. Various browsers may offer their own management tools for removing HTML5.
    When you visit our Sites, we collect your IP address and store it in a "log file." We also collect information about the browser and operating system you use, and store that information in log files. We use IP addresses we collect to analyze trends, administer our Sites, track users' movements within our Sites, track the sites users access just before (but not after) they visit our Sites, and gather broad demographic information for use in aggregate form. We do not link this automatically-collected data to other information we collect about you.
    We partner with a third party to either display advertising on our website or manage advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on this site and other sites to provide you with advertising based on your browsing activities and interests. If you wish not to have this information used to serve interest-based ads, you may opt-out by following our Choice/Opt-Out section. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
    Data you submit online may also be combined with other information you provide through other means of communication, such as postal mail. 

We will not use your personal information for purposes not directly related to the products and services you've requested unless you direct us to do so by opting-in at the point where the information is collected. Additionally, suppose you change your mind after agreeing to any particular secondary uses of your information. In that case, you may opt out by contacting us through one of the methods described below in Comments and Concerns or by following the unsubscribe instructions in each promotional email.

Sharing Information
Unless VNeck Media has your permission or is legally required, VNeck Media will not sell, rent, lease or otherwise provide your personal information to others except to provide you with the products and services you request. If you do not want us to share your personal information with these companies, contact us at [email protected]  VNeck Media will only share the personal information you provide online with other VNeck Media entities and/or outside contractors who may be used to ship products, provide technical support, handle order processing, or otherwise act on VNeck Media behalf to provide products and services. These third parties are prohibited from using your personal information for any other purpose, including marketing.

In certain situations, VNeck Media may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.

Suppose VNeck Media is involved in a merger, acquisition, or sale of all or a portion of its assets. In that case, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information and any choices you may have regarding your personal information.


Some of our pages utilize framing techniques to serve content to and from our partners while preserving the look and feel of our site. Please be aware that you are providing your personal information to these third parties and not to


Data Security
VNeck Media is committed to ensuring the security of your information. We use encryption technology, privacy protection controls and restrictions on employee access to safeguard your personal information. However, no method of transmission over the Internet or electronic storage method is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Every VNeck Media employee must abide by our Privacy Policy. Only authorized employees will have access to your personal information, which is limited to a need-to-know basis. If, for example, you call us with a concern or complaint, the VNeck Media representative can access the personal information that he/she requires to address your particular concern.


Internet Commerce
VNeck Media uses industry-standard security measures available through your browser called Secure Sockets Layer (SSL) encryption for all Online Store purchases where sensitive data such as your credit card information is collected. If you use Microsoft Internet Explorer 1.0 or later or Netscape 1.0 or later as your Web browser, your transactions are fully encrypted and secure. When you see either a locked padlock icon or a solid key icon in the status bar of your browser window, then your connection is secured through SSL. We always use industry-standard encryption technologies when transferring and receiving your personal information within our Online Store. Furthermore, all of the customer data we collect is protected against unauthorized access.

Handling of Customer's Media
VNeck Media, upon Customer's request and subject to all payment requirements and contract terms, shall convert, through its own efforts and those of its sub-contractors, Customer's multimedia materials into a streaming video and/or audio format or another agreed-upon format. Customer shall provide VNeck Media with a copy of the materials to be converted in the format as specified on the Customer's quote submitted to Media Partners. Customer should not provide VNeck Media with the original of the materials to be converted and, in no instance, shall VNeck Media be liable to Customer for direct damages for loss of, or other damage to, Customer's materials greater than the cost of the medium on which the materials were transmitted to VNeck Media. Customers utilizing this service shall be bound by the terms and conditions of this Privacy Policy. Customer shall retain all rights, including all trademark, licensing and copyright rights, in both the original and streaming media materials.


VNeck Media may provide you with links to other sites. Please be aware that VNeck Media is not responsible for the privacy practices of these sites. VNeck Media does not endorse them or make any representations about them or any information, services, products or materials found on them. We strongly encourage you to read their privacy policies if you decide to access any third-party sites through links.


Social Media Widgets
Our website includes Social Media Features, such as the Facebook button [and Widgets, such as the Twitter button or interactive mini-programs on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.


Notification of Changes
VNeck Media reserves the right to make changes to this privacy policy. Suppose we make any changes that result in using personal information in a manner different from that stated at the time of collection. In that case, we will first notify you via email before the changes taking effect and provide you with the choice as to whether or not you will allow us to use your information in this different manner. In the event there is a material change in our privacy practices that does not affect user information already stored in our database, a notice will be posted on our website notifying all users of the change.


Correcting/Deleting Personal Information
Upon request, VNeck Media will provide you with information about whether we hold any of your personal information. VNeck Media strives to keep your personal information accurate and up-to-date. Should you find inaccuracies or wish to correct, update, amend, delete or deactivate your personal information, please submit a written request via email to [email protected]


Comments and Concerns
We welcome your comments. Should you have any general comments or concerns, please contact us: via email at [email protected] by telephone at (781)258-0100, or by mail to: VNeck Media Inc. 61 Endicott Street - Mailbox 61 Norwood, MA 02062


List of cookies we may collect
The table below lists the cookies we collect and the information they store.


Cookie Name Cookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.